Privacy Policy for All Angles Carpentry

Last updated: 07/05/2026

This privacy policy explains how All Angles Carpentry collects, uses and protects personal information when you use our website, contact us, request a quote, make an enquiry, or use our services.

Our website is: allanglescarpentry.co.uk

Who is responsible for your information

All Angles Carpentry is the data controller for the personal information collected through this website and through our business activities. This means All Angles Carpentry is responsible for deciding what personal information is collected, how it is used, why it is used, and how long it is kept.

Our website and related technical services may be supported by trusted third-party service providers, including Harbourside Visual.

Where Harbourside Visual provides website hosting, maintenance, technical support, website updates or related services, it acts as a data processor on behalf of All Angles Carpentry and only handles personal information in line with our instructions.

All Angles Carpentry remains responsible for ensuring that personal information is handled lawfully, fairly and securely.

If you have any questions about this privacy policy or how we use your personal information, please contact us:

All Angles Carpentry
Email: craigallangles@gmail.com

What information we collect

We may collect and use the following types of personal information:

• Your name
• Your email address
• Your phone number
• Your address or project location
• Details about your enquiry, project or requested work
• Messages, emails or other correspondence you send to us
• Quotation, invoice and payment information
• Website usage information, such as IP address, browser type, pages visited and the date and time of your visit

We only collect information that is relevant to dealing with your enquiry, providing our services, running our business, keeping proper records, and improving our website.

How we collect your information

We may collect personal information when you:

• Contact us by phone, email, website form, social media or messaging service
• Request a quote or ask us to carry out work
• Become a customer or supplier
• Visit or use our website
• Send us documents, photos, project details or other information relating to a job

Some website information may be collected automatically through cookies, analytics tools, server logs or similar technologies.

How we use your information

We use personal information to:

• Respond to enquiries
• Arrange visits, quotes and appointments
• Provide carpentry, joinery or related services
• Prepare quotes, estimates and invoices
• Communicate with customers and suppliers
• Keep business, tax and accounting records
• Manage payments and outstanding balances
• Improve our website and services
• Protect our business, website and legal rights
• Comply with legal and regulatory obligations
• Our lawful basis for using your information

Under UK data protection law, we must have a lawful basis for using your personal information. The lawful bases we may rely on include:

Contract
Where we need to use your information to provide a quote, carry out agreed work, communicate about a project, or provide services you have requested.

Legitimate interests
Where we use your information in a way that is necessary for running and improving our business, dealing with enquiries, managing customer relationships, protecting our website, or keeping general business records.

Legal obligation
Where we need to keep or use information to comply with legal, tax, accounting or regulatory requirements.

Consent
Where you have specifically given us consent, for example for certain types of marketing or non-essential cookies, where applicable.

Sharing your information

We do not sell your personal information.

We may share personal information with trusted third parties where necessary to run our business, provide our services, maintain our website, or meet our legal obligations.

These may include:

• Website, hosting, email, IT and technical support providers, including Harbourside Visual
• Accountants, bookkeepers or professional advisers
• Payment processors or banking providers
• Subcontractors or suppliers involved in providing services to you
• Legal, tax, regulatory or enforcement authorities where required by law

Where a third party processes personal information on our behalf, they are only permitted to use it in line with our instructions and for the purpose of providing services to us.

How long we keep your information

We keep personal information only for as long as necessary for the purpose it was collected.

For example:

• Enquiry information may be kept for a reasonable period in case you come back to us later
• Customer, quote, invoice and payment records may be kept for accounting, tax and legal purposes
• Website logs may be kept for a limited period for security and maintenance purposes

Where we no longer need personal information, we will delete it, anonymise it, or securely archive it.

Cookies and website data

Our website may use cookies or similar technologies to help it work properly, improve the user experience, understand how visitors use the site, and keep the website secure.

Cookies are small files stored on your device. Some cookies are essential for the website to function. Others may help us understand website traffic or improve our services.

You can control or delete cookies through your browser settings. Some parts of the website may not work properly if you disable certain cookies.

Website log files

Like many websites, our website may collect standard log file information. This may include your IP address, browser type, internet service provider, referring and exit pages, date and time stamps, and pages visited.

This information is used for website security, maintenance, analytics and understanding how the website is used. It is not normally used to directly identify individual visitors.

Your data protection rights

Under UK data protection law, you have rights over your personal information. These may include:

• The right to access the personal information we hold about you
• The right to ask us to correct inaccurate information
• The right to ask us to delete your information in certain circumstances
• The right to ask us to restrict how we use your information
• The right to object to certain uses of your information
• The right to data portability in certain circumstances
• The right to withdraw consent where we rely on consent

To exercise any of these rights, please contact us using the details at the top of this policy.

Complaints

If you are unhappy with how we use your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, which is the UK regulator for data protection.

ICO website: ico.org.uk

Links to other websites

Our website may contain links to other websites. We are not responsible for the privacy practices, content or security of other websites. You should read the privacy policy of any external website you visit.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.